Does every display convert perfectly?
Every HMI display converts one to one, including the color scripting and other behavior built into it over the years. That is usually around 95% of a site's library. The rest are graphics that are not HMI files, such as overlays from other programs, and those do not convert. They are listed by name, so you know exactly which ones they are. One more thing to know: any tag that does not exist in your historian shows up as ---- on the converted graphic, so a missing point is visible rather than silently wrong.
What happens when a new display is added on the DCS?
It gets picked up automatically. The weekly pass sweeps the DCS export tree, and any display that does not have a row yet is added to the list, given a folder from its own DCS path, and converted with everything else. A display that turns up between passes converts too, filed by the same rules, and every addition is written to a report so you can see what was added and where it went. The only displays that stay out are the ones you have deliberately marked to skip.
Which trending tools does it work with?
Most. The graphics are built in your trending tool's own format and bound to the points in your historian. Playback, bookmarks, trends and operator records are features of the trending tool itself, so what you get on top of the graphics depends on the tool your site runs, and we tell you up front. A trending tool or historian we have not built for before is vetted first, the same as a new DCS.
Does the converter touch our DCS?
No. It reads the HMI display exports, never the live system, and it never writes to the DCS or the controllers. The graphics it produces are view-only: nothing on them can change a setpoint or move a valve. The sensitive parts of your system are never on its path.
How far back does the history go, and how live is the data?
As far back as your historian's data goes. Playback, trends and the operator action record all come from the historian, so if it holds ten years, you can replay ten years. Live values on the graphics are exactly as fresh as the historian is: what it has, the graphic shows, accurately.
What do we have to do each week?
Nothing. The round runs itself on a schedule, refreshes the tag list, picks up new and changed displays, reconverts what needs it and reports what it did. The only time somebody does anything by hand is when they want a new graphic to appear sooner than the next weekly pass.
What support do we get after hypercare?
The hypercare month after go-live is included. After that, support and maintenance are quoted up front like any other site-specific work. Most sites need very little of it, because the round maintains itself.
Who sees our displays and tag data?
Nobody but you, unless you send them to us for support. The program runs entirely on your machines, against your files. We do not host your data and there is no service for it to be uploaded to.
What does it cost?
Every site is quoted. The quote depends on your DCS platform, your trending tool, how many displays you have and how much custom scripting they carry. Send us those details through the form or call (360) 770-9287, and we will review a sample of your displays and send a written quote before anything is signed. What a quote covers.